- Check-In time is at 2:00pm and Check-Out time is at 12:00nn. Any request for early check-in and/or late check-out will be subject to room availability on the day of arrival or departure and may be subject to applicable fees.
- Cancellations and modifications must be received at least 24-hours prior to 2:00pm (Local Hotel Time) of the confirmed arrival date. Late cancellation and no-show are subject to one-night room charge and full transportation service charges.
- Rate is per room. Rate is inclusive of 12% VAT and service charge.
- Promo rates are subject to availability; reservations will be accepted on a first come, first served basis.
- Promo rates cannot be applied in conjunction with other discounts or promos.
- Re-bookings and refunds are allowed and are subject to charges as transaction fees are imposed by the bank. If a booking remains unused a year after the original stay date, the payment will be forfeited.
- A booking requiring 5 or more rooms is considered a group booking and will have separate cancellation and deposit policies.
- All rooms are non-smoking rooms, pursuant to new government regulations on tobacco use on public premises. However, there are designated smoking areas within the property.
- Kids 3 years and below are FREE of charge (room-sharing with parents/adults) including toddler breakfast.
- Kids 4-8 years old at P500.00 net/night, without extra-bed and inclusive of kiddie breakfast at Buntag Restaurant.
- Kids 9 years old and above will have an extra person/extra bed charge of P800.00 net/night inclusive of set breakfast for one at Buntag Restaurant.